Accessibility Statement

Digital Accessibility

The Town of Rutland, Vermont strives to provide digital services that are accessible to people with disabilities. We have invested significant resources to help provide access for all users, including people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Digital accessibility is not just a target we aim to achieve, but an ongoing commitment we carry in every aspect of our digital service delivery. We recognize that this requires continuous monitoring, improvement, and adaptation. In the sections below, we explain the steps we have taken to address our progress in ensuring digital accessibility for all.

UserWay

A key element of our accessibility initiative is our engagement with a third-party accessibility consulting organization UserWay to help bring the website into conformance. We use industry-standard accessibility methods and tools to accomplish this, in accordance with the relevant version of Web Content Accessibility Guidelines (WCAG) as set forth by the World Wide Web Consortium (W3C) the internet’s main international standards-setting organization.

As part of our steadfast commitment to enhancing and addressing accessibility challenges, we use developers who are proficient in digital accessibility.

Our approach to accessibility includes both manual accessibility auditing and automated scans.

We have installed the UserWay Website Accessibility Widget. It is powered by a dedicated accessibility server.

The Widget offers user-triggered enhancements that allow visitors to improve the accessibility of the site. These features will, when selected, increase font size, pause animations, change color contrast, and more. People can choose combinations that suit their needs, as per WCAG Level AAA.

Automated Remediation Technology (ART)

The site has enabled Automated Remediation Technology (ART) for all visitors, whether they use assistive technology or not. ART does not detect Assistive Technology usage; rather, it improves accessibility for all site visitors regardless of ability by deploying remediation capabilities such as (not a complete list):

• Images and other non-text elements have alternative text associated with them when required;
• Keyboard navigation is improved with aids such as focus indication and skip links.

Contact Us

We are here to assist you and make your experience as smooth and inclusive as possible. If you encounter any digital accessibility issues with our website or need information related to digital accessibility, please contact us by phone at (802) 773-2528 or use the online form! We appreciate, and welcome, your feedback.